I received a 10K MR retention offer on my biz plat a few weeks ago, called the next week for an offer on SPG personal but said nothing was available. I've had the Hilton Aspire card for 12 months now. For discussion of retention bonuses on Starwood Amex cards, see Annual fee retention bonus for Starwood Amex card. If I only have to pay 1c per MR that's fine by me! Since I saw some DPs saying that if you choose "canceling card" option, you'll be transferred to the csp and get the retention offer. I'm interested in which cards would you attempt to get a retention offer for? In order for a representative to see the offer, they must click a link and that click is logged so anyone that is doing an audit on a customer file sees exactly what has been offered, Representatives can see at a glance how many cards have been opened and closed on your card over the lifetime of your relationship with AMEX Representatives know how many Membership Rewards you have earned on your account and can see the breakdown (spend, referrals and signup bonuses). Had an interesting conversation with a Team Lead at AMEX about retention offers. It will be interesting to see if you’ll be able to double-dip, combining both a targeted retention offer and these emailed renewal offers. 1 … This was offered over the phone by calling American Express’s retention department at 800-452-3945 where I was prompted to enter my 15 digit card number. It turns out that credits to your account as a result of Amex Platinum benefits do not count against you when you have a retention offer target to meet. Here's what I learned that you may or may not be aware of: Retention offers are made on a per client basis, not a per card/product basis. My spend across my American Express cards is reasonable and consistent, but not high. This is purely anecdotal, but I’ve found Amex to be the most generous with retention offers. Other card issuers may do so, but much less frequently. I think the latest offers have been more in the ballpark of a $500 statement credit or 50k MR points, on the plat. Calling American Express (or any bank) seeking a retention offer is a wise move anytime your card is coming due – whether you’re seriously considering canceling or downgrading that card or not. This seemed low, so I was hesitant to accept it and said I'd call back another day after thinking about it. American Express has long been known to give retention offers to cardholders, and with the current coronavirus it appears that there are some great offers out there. Moreover, you receive card perks such […] I’ve never had an issue with the popup (my wife received it once), but I have also never had especially good retention offers. i just called in and asked once my AF had posted. Green Retention Offer DP For anyone curious, I used chat to request a retention offer by saying that I couldn't find value in the card due to reduced travel and that my airport doesn't have a … I feel a retention offer could be the deciding factor as to if I keep it or not. Don’t know of that mattered it it’s worth a try. Here are the offers: 1. I got the latter on my CS with less than 7k I spend for the year. Hold your horses. They just offered 30K in exchange for the AF? share. Press question mark to learn the rest of the keyboard shortcuts. However, the trend of business cards having less retention offers is still a thing. Can I pay my rent for the spend? The next level of escalation is at the President’s Office level and that must be done in writing. What timeframe should one pursue a renewal offer? From one-time welcome bonuses, to referrals points, to real churning, this is the place to discuss Canadian banks and credit cards. This is a positive move from American Express, just days after Chase began offering $100 statement credits on the Sapphire Reserve card. Retention department: 800.452.3945 Use 15k MR to offset the AF, receive 12500 MR back. I also mentioned chase and the new flex in my request for an offer. 10k is enough to justify another $399? Annual fee posted a few days ago. Retention department: 800.452.3945 I called in and said I wanted to cancel, was asked why, said it was because of the annual fee, and was offered either a $25 statement credit or 10k points (no spend required) if I kept the card. Is that normal that they do not give two retention offers in the same 365 day period? I’ve had the card one year with virtually no spend after the initial bonus requirement except for taking advantage of the occasional Amex Offer. Emboldened by these cases, I thought I’d call up. I have held Amex cards for 20 years, with my Platinum for probably 17-18 years Close. Nice. ... for a while explaining all the benefits that are available and how they understood the situation and then offered the retention offer. If you’re considering closing your Amex cards, follow these steps to see if there is a retention offer available for your Amex card. Called today to inquire about retention offers, they offered 20k HH points to retain the card for 12 months (from date of points being deposited) without any spending requirements. Amex member since 2006. Will this be enough for cardmembers to keep their cards? Retention offers can go a long way in alleviating some of the burden from a high annual fee credit card. However, I had another… I was given a retention offer of 10,000 points. To review retention offers from 2008 - 2016, click HERE. ... help Reddit App Reddit coins Reddit premium Reddit … 0 comments. I called AFTER the renewal bill had posted and said I got billed but I think I'd like to downgrade (or cancel) the card since I'm not putting it to use at the moment and I didn't have any retention offers. If you’re looking to cancel a card, it never hurts to pick up the call and ask. Offered 7,500 MR points for no spend. DataPoint: Hilton Aspire Retention Offer. Are you targeted for the Amex Platinum 125K offer? Reader 3 is me! Call the Amex retention number: … I called the American Express Retention Line at 1-800-452-3945. I’ve carried the business version of the Delta Amex Gold card for a year. getting the bonus and cancelling before the fee might get a clawback. I was wondering how far do I have to go when talking to a rep before they might offer a retention offer. Chase almost never gives them out (though it’s more common on co-branded Chase cards than their branded cards). Press J to jump to the feed. Original source: Reddit Based on my interactions with Peter, it is clear that this information is at their fingertips. Tips, tricks, questions, promotions and reviews of American Express charge and credit card products. I have the Vanilla and the CS platinum and I was looking at closing the vanilla. I've been with AMEX since 2014. I thought I was on solid ground, to be honest. AMEX Platinum COVID-19 Retention Offer My $550 annual fee is about to post next week so I called AMEX retention and asked if they had any offers as a result of the COVID-19 pandemic. Retention offers can go a long way in alleviating some of the burden from a high annual fee credit card. It also turns out that Amex will credit your account with the retention bonus as soon as you hit the spending target…and that’s a lot quicker than Amex posts Membership Rewards points in the normal course of business. Your account is eligible for the $200 Portal travel credit. To review retention offers from 2008 - 2016, click HERE. Arrival Plus “No retention offer and options for downgrading.” – albertxue, 2019 Spent $5,000 within the first year. best. Keep… save hide report. This subreddit is for current and prospective Cardmembers and anyone with an interest in AmEx. Amex Retention Offers If your annual fee just hit or it’s coming up within the next 30 days, I recommend calling American Express and asking for a retention offer. As churner I think we typically don't hold onto fee-paying cards for more than a year. Call Results: My Retention Offer For The Hilton Honors Aspire Card From American Express (2020) Before making any “keep or cancel” decision, I’ve found it wise to always call the card company to see if any retention offers are available. Posted by 5 months ago. As Time will tell. During these uncertain times, some people would prefer not to pay the hefty $550 Amex Platinum annual fee. Which card? So with the $150 CA credit and the $200 Travel credit it might be worth keeping anyways? SPG Business / Marriott Bonvoy Business (2017) Blue business plus (2017) Just called for AMEX Green retention (AF$150). I said I would like to cancel and then she said, oh just a minute. American Express | Membership Rewards - American Express retention offers - Amex Green, open for one year. A retention offer can be claimed once per year. $2k-3k organic spend per month. So with the $150 CA credit and the $200 Travel credit it might be worth keeping anyways? Amex Gold, open for two years. 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