what is uber eats and how does it work

If an Uber Eats driver ate part or all of your food, you can submit a complaint to Uber and get a refund. Plans. Uber Eats doesnt operate a delivery fleet it doesnt employ drivers directly, nor does it own any restaurants or delivery vehicles. Check out my online tutorial on "How to Draft an Answer to a Debt Collection Lawsuit. [24] On October 15, 2019, the company said it would deliver Burger King fast food throughout the United States. To avoid the estimated tax penalty, you must pay one of the above percentages through a combination of estimated tax payments and withholding. Services such asGrubHub,Uber Eats,DoorDash,Shipt, andPostmateshave gotten in on the action, making it easier than ever to get food delivered with just a couple taps. In 2014 he acquired Ridester.com to share his experiences with other drivers. Now all you have to do is wait. Tap Go to checkout to finalize your order. Here's the formula they use: Base fare + Trip supplement + Promotions + Customer Tips = Total. Tap Place Order to complete your order. After youve picked up the food, head to the address specified in the app, the app should show you directions, but you can use Waze or Google Maps if that works better for you. Add credit or debit cards or Uber gift cards here. To see which restaurants are available for delivery in your city, check the app. Income Tax. Add a tip with preset options for 15, 18, 20, and 25 percent. OF OPERATIONS (form 10-K), Aon Advantage Funds Launches New Investment Vehicle to Help Unlock Intellectual Property-Backed Lending. Send a gift How the Uber Eats gift card works Select a card type Fill in the recipient of your Uber Eats gift card and pick a card type. Now that you know the basic premise of Uber Eats, well go through each of the steps to make an order. Existing users can find promo codes that can sometimes be used on Uber Eats. The main difference between Uber and Uber Eats is that Uber is for ordering rides, while Uber Eats is for ordering food. But Uber services dont stop at ridesharing. So if you make an average of $15 per hour and work 40 hours a week, you get a yearly salary of around $31,200. Uber Eats makes money by charging both customers and restaurants. Step 1 (Request a cab): The first step in the business model is about creating a demand. Select Payment method if you want to change it from the default, and tap Next at the bottom of the page. Uber Eats first started accepting cash in 2017 in India (a market it has since bowed out off), and the option is available in some locations. Tap on Enter new address and enter the street information. He writes about Windows 10, Xbox One, and cryptocurrency. You can browse restaurants and menus, order, pay, and receive your food, all from a few taps. The driver is expected to inform Uber Eats of the issue. Yes, Uber Eats delivers alcohol in select cities and countries. The Uber driver or restaurant will contact you if items are unavailable or send a message on the Uber Eats app. The subscription is a no-brainer if you frequently use Uber and Uber Eats. You can change the tip after the delivery in case of poor service or delivery problems. These services make it easy to order ahead for a birthday get-together or to grab a quick bite when you dont feel like whipping up a meal. Some card refunds might take a few days to process. Operating in many countries, it allows consumers to get food delivered within a short time straight to their front doors. You cant make cash payments in the US, Canada, and a few other countries. You can also create an account by linking it to your Google, Facebook, or Apple accounts. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. It's different from a traditional food delivery service, because no one has to hand you money that's all handled within the app. Thats in addition to any delivery and service fees you pay. You can also tip the delivery driver its recommended but optional. Uber Eats includes some tipping info in the upfront payout estimate, but not necessarily all of it. Tap Go to checkout to finalize your order. In most cities, the app should quickly find the street youre trying to add. While the convenience is undeniable, its important to know that using food delivery services can hurt your wallet. You can scroll through the list of restaurants on the home page or go to the Browse tab at the bottom to find options based on cuisines, delivery times, and restaurant ratings (in the Best Overall section). [40][41][42][43] The case is filed in the federal U.S. District Court, Southern District of New York as Davitashvili v GrubHub Inc., 20-cv-3000. To add a payment method, tap the Account tab at the bottom right corner, go to Wallet, and tap Add payment method. You can choose Edit to add another tip amount. Uber Eats does not accept EBT as a form of payment. Still, they have always been popular options for getting restaurant food without leaving the comfort of your own home. Confirm your address and delivery instructions, or tap on the location to change it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Browse the most lucrative promotions we offer. They also offer a variety of classic Southern sides like potato salad and mac n cheese and of course, sweet tea. You can click on each fee to get more information about what youre paying for. Uber Eats has a variety of restaurant delivery partners. Read more about Brett here. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. The sides are minimalist as well, with your choice of baked beans, cole slaw, potato salad, pickles or corn bread. Go to www.ubereats.com, select a restaurant, and click on the Start Group Order icon. How Much Does Uber One Cost? You can place orders using the dedicated Uber Eats app that you can download from the Google Play Store or iOS App Store andon the Uber Eats website. If you drive for Uber Eats more than a few hours per week, it can put much stress on your vehicle. Food delivery services enjoyed incredible growth over the past couple of years during the height of lockdowns. Uber Eats is a food delivery service that lets users order food and drinks from a large number of local restaurants, bars, and cafes via the official Uber Eats website and its iOS and Android apps. There is an online site as well as applications available for Android and iPhone. Just like Uber or Lyft, all payment is handled through the app; theres no exchange of cash required. The information along the bottom of the map will display the stages of your order from the restaurant receiving your order to making it while the map will show the real-time location of the Uber Eats driver. How Does Uber Eats Work? From the same page, browse the list of nearby restaurants and cafes until you find one that you want to order from. [25], On January 21, 2020, Zomato said it would acquire all of Uber Eats's stock in India. If you want your order to arrive at a specific time or date, click Schedule. [28] The company had already lost its exclusive delivery rights with McDonald's in the United States the year before. One of the biggest players in the food delivery realm is Uber Eats. [40][41][42][43] The lawsuit seeks triple damages, including for overcharges, since April 14, 2016 for dine-in and delivery customers in the United States at restaurants using the defendants delivery apps. Whether its a birthday gift for a loved one, the latest tech gadget or even toilet paper, someone will deliver it at the click of a button. Uber Eats is available in nearly 30 countries and thousands of cities. How to Do Your First Uber Eats Delivery! Design By Techdesire, This website uses cookies. If you live in an apartment building with a complex security system, it can be a lot easier to simply meet the Uber Eats driver at the main entrance to your building and to select the Pick up outside option. If you selected ASAP for your order speed, a fullscreen map will appear on your device showing the status of your order. Depending on your city, you will also have the option to set up a Priority Delivery, ensuring that you will get the delivery first without any stops. In fact, the company has built a lucrative, dominant, delivery platform that is rivaling the biggest names in the delivery space, such as Postmates, DoorDash, and GrubHub. Ridester.co is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. Learn how and when to remove these template messages, Learn how and when to remove this template message, "Uber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rate", "Uber Eats Revenue and Usage Statistics (2022)", "UberEats comes to S.F., offering meal deliveries", "An analysis of a third-party food delivery app during the COVID-19 pandemic", "Uber Begins Testing Lunch Delivery With UberFRESH", "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy", "How Uber's latest update could pose a major threat to GrubHub", "Uber's New Update Gives Food Delivery As Much Attention As Transportation", "Uber Plans to Triple Headcount on Food Delivery in Europe Region", "French Revolution 2020:Food wars down the virus haunted streets of France", "Uber Eats is changing its flat fees to delivery fees based on distance", "Uber Eats gets a little cheaper and a little more expensive", "Uber Eats to cut fees in battle with Deliveroo and Just Eat", "Uber Eats eyes 400 'virtual restaurants' as it takes fight to Deliveroo", "Here's Why a Lot of Delivery Food Isn't Coming From Actual Restaurants", "Uber Eats To Test Flying Food To Customers By Drone In San Diego", "Apple Card launches today for all US customers, adds 3% cash back for Uber and Uber Eats", "Uber Eats invades restaurants with Dine-In option", "Uber Eats to pull out of South Korea amid tough competition", "Uber Eats launches delivery alternative with new pickup feature", "Amid Layoffs, Uber Eats Partners with Burger King", "Uber sells food delivery business in India to Zomato", "Uber Sells Food Delivery Business in India", "Uber suffers another blow as it loses McDonald's delivery monopoly in the UK", "McDonald's UK taps Just Eat for delivery, ends Uber Eats exclusivity", "Uber Eats Demand Soars Due To COVID-19 Crisis", "Uber Eats Revenue and Usage Statistics (2021)", "Uber Eats makes its first-ever delivery to space Japanese billionaire delivers canned beef and boiled mackerel to the International Space Station", "Uber adds fuel surcharge because of high gas prices", "Delivery Apps Refuse to Temporarily Decrease the Fees They Charge Restaurants", "Uber Eats cuts fees for NYC restaurants as Grubhub rivalry heats up", "Uber Partners With Tesco for Fast Grocery Delivery in the U.K.", "Uber Eats pilots autonomous delivery with Serve Robotics, Motional", "Uber Eats Offers Robot Food Delivery in Miami", "Restaurants Are Desperate But You May Not Be Helping When You Use Delivery Apps", "DoorDash, Uber Eats, Grubhub and Postmates make restaurant meals cost more: lawsuit - Four firms' rise has 'come at great cost to American society,' suit claims", "Grubhub, DoorDash, Postmates, Uber Eats are sued over restaurant prices amid pandemic", "GrubHub, Doordash Accused in Suit of Pushing Prices Higher", Legality of ridesharing companies by jurisdiction, https://en.wikipedia.org/w/index.php?title=Uber_Eats&oldid=1140664252, Privately held companies of the United States, Short description is different from Wikidata, Wikipedia introduction cleanup from January 2021, Articles covered by WikiProject Wikify from January 2021, All articles covered by WikiProject Wikify, Wikipedia articles with undisclosed paid content from December 2020, Articles with multiple maintenance issues, All Wikipedia articles written in American English, Pages using infobox company with a logo from wikidata, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 21 February 2023, at 04:23. Uber Eats drivers can sometimes call your phone number if they can't find your building or front door so it's a good idea to keep your smartphone turned on in case they do. The three delivery options include meeting at the door, meeting outside, or leaving the delivery at the door. For the most up-to-date information on service in your city, check the Uber Eats app; the company continues to partner with new restaurants and expand service as possible. The subscription is a no-brainer if you frequently use Uber and Uber Eats. [19], In November 2018, the company announced plans to triple its workforce in its European markets. [9] In 2015, the platform was renamed to UberEATS[10] and the ordering software was released as its own application, separate from the app for Uber rides. Uber and Uber Eats are two separate apps. [33], On March 11, 2022, Uber Eats added a fuel surcharge to deliveries in the United States and Canada. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? But thats exactly what Uber Eats makes possible, allowing you to eat in without having to settle for boring takeout. Uber first began testing a food delivery option as part of its ride-sharing service app.But in 2016, the company rolled out a separate platform for its food delivery service in the United States with the Uber Eats app, according to Fortune.The split was made in an effort to keep the user experience simple for the customer, and so that both arms of the company could take the time to focus and . Uber Eats accepts major credit and debit cards, has regional payment options, and even takes cash in some cities. Here's the rough approximation of how the algorithm puts it all together. Yes, Uber Eats drivers can see tips before accepting a delivery if you choose to add a tip while placing your order. Uber One membership costs $9.99 a month or $99.99 per year. Customers win because they get the convenience and flexibility of having hundreds or thousands of restaurants at their fingertips, which they can order from within seconds. Uber Eats is a food delivery service that lets users order food and drinks from a large number of local restaurants, bars, and cafes via the official Uber Eats website and its iOS and Android apps. When signing up for the Uber Eats merchant program outsourcing food deliveries to the platform theres a lot to learn. Sublime Doughnuts offers upscale doughnuts, ice cream and burgers in locations across Atlanta. The purpose was to provide rides to people in need, like taxis, using an app as a medium. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. You will be asked to set up your delivery location if youve just created an account. It recently acquired Postmates, a major competitor in the food delivery market in certain large cities in the US and Mexico. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. When you request a ride, the app automatically suggests a convenient place to meet your driver. [31] Uber bolstered its position in July 2020 with the acquisition of Postmates for $2.65 billion. If there are other problems, tap Get help > Past orders to open the automated chat. With these easy steps, you can choose anonline breakfast deliveryor order a three-course meal for dinner with friends and family. Uber Eats does accept cash payments for orders but only in very select regions like India. When you're ready to proceed, click Place Order. Interesting Restaurants That Uber Eats Delivers. You can report issues like your order not arriving, wrong or missing items, unknown charges, food damage or quality problems, and more. Uber Eats lets you order delivery from your favorite restaurants that may not otherwise offer home or office delivery. The delivery person delivers your order to the . However, CNET. It started as Uber Fresh before the company renamed the service to Uber Eats a year. Medicare Flex Spending Card: How do you qualify for the Flex Card? Food orders can be made via the official Uber Eats smartphone apps on Android and iOS smart devices and on the Uber Eats website. You also need to have a driver's license, insurance, and proof of vehicle registration: 1 year of license history Vehicle requirements: 20 years old or newer Can lift up to 30 pounds Bicycle and scooter delivery is available in some larger cities. Little is more disappointing than receiving your order and finding missing items. You have likely heard of the service, but what is Uber Eats exactly? Find the best restaurants that deliver. Related:How much do Uber Eats drivers make? Uber Eats allows customers to order meals from a variety of different local restaurants. It will only take a few deliveries to make up the monthly subscription cost youd otherwise spend on delivery charges and other fees. How many doughnut shops can say that? No, Uber Eats drivers may not eat your food. Uber Eats currently charges three different fee types: If the restaurant employs their delivery drivers, they set the delivery fee, and there is no service fee. Whatever card the user has on file with Uber is the one charged . Uber Eats charges restaurants a commission fee on each order. Of course, delivery charges, fees, and tips will make your meal more expensive than if you were to dine in or pick up the food yourself. Thats because Uber Eats charges restaurants commissions of up to 30% on orders. You can cancel your Uber Eats order, but you must do so quickly. Uber One also gets a five percent discount on all rides if you use Uber for ride-sharing. By signing up, they can either remove the need for a dedicated delivery employee or simply offer delivery service that otherwise was not possible for them. Whether youre doing Uber Eats bicycle delivery, or youre driving with your own car, the process is the same. The price of menu items usually costs the same as ordering in person at the associated business. If the customer specified to leave it in a particular spot, such as at the front door, leave it there. If you have multiple payment methods in your account, you can select which one you want to use via the dropdown menu under Payment. Get contactless delivery for restaurant takeout, groceries, and more! After an order has been delivered, customers are prompted to tip the driver from within the Uber Eats app or website. Even a subscription may not guarantee zero delivery charges. You will need to meet the driver to show your ID and be older than the regional age limit to receive an alcohol delivery. To delete a payment method, go to Account > Wallet, tap on the option you want to delete, and select Remove payment method. A restaurant's commission percentage can vary based on its chosen plan, the number of locations, and the region where your restaurant or dark kitchen is located, among other factors. In addition, Uber Eats charges restaurants a commission of 30% on each order. Read more:How to use the Uber app and hail your first ride. To add a payment method, tap the Account tab at the bottom right corner, go to Wallet, and tap Add payment method. You can contact your driver if there were delivery issues or you didnt receive the delivery at all. Links on Android Authority may earn us a commission. Step 2 (Matching): As soon as the request is made, a notification about your details are sent to the nearest driver. In places where UberEats is offered, Uber will collaborate with multiple restaurants every day to serve meals to its passengers. There are three separate parties on Uber Eats: Some restaurants may choose to use their delivery drivers, but the majority of restaurants do not. Uber Eats Driver Requirements You have to be 19 years of age or older (21 years old in Canada). You'll be able to see their name and photo and track their progress . His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. Uber Eats offers multiple plans to help you reach new customers and grow your sales on the Uber Eats app. The Uber driver or restaurant will contact you if items are unavailable or send a message on the Uber Eats app. Uber Eats business model connects restaurants, customers, and drivers through the Uber Eats platform. AGI over $150,000 ($75,000 if married filing separate) 100% of current year taxes. Uber will also give you $5 if your order is delayed beyond the Latest Arrival estimate. The app will tell you when your Uber Eats driver will arrive. The Uber Eats business model is pretty simple. How fees work Activation Fee For new locations, a $500 (excl. The Uber Eats service is available in many countries. Correct Success | Finance, Debt, Loan, Credit etc, 2020 Correct Success. If youve chosen Pickups at the top of the screen, youll see restaurants accepting pickup orders. Uber Eats also officially states on its website and within the apps that tipping a driver isn't expected. While I'm a big believer that it's very possible to make a decent living on Uber Eats and other delivery platforms full-time, I don't believe it's sustainable for the long term. The three delivery options include meeting at the door, meeting outside, or leaving the delivery at the door. Restaurants farther away will have higher fees and charges, which can add up if you arent an Uber One subscriber. Even a subscription may not guarantee zero delivery charges. Be older than the regional age limit to receive an alcohol delivery salad, or. Can also create an account by linking it to your Google, Facebook, or Apple.... Is the one charged sometimes be used on Uber Eats charges restaurants commissions of up 30. A specific time or date, click Schedule only take a few hours per week it. The convenience is undeniable, its important to know that using food delivery market in certain large in... How do you qualify for the Flex card and withholding 33 ], in November 2018, the app quickly... In need, like taxis, using an app as a medium delivery. Publications such as Forbes, Vice, CNBC, and a few hours per week, it consumers... It recently acquired Postmates, a fullscreen map will appear on your.! Order meals from a variety of classic Southern sides like potato salad and mac n cheese and of course sweet... Select cities and countries for 15, 2019, the app should quickly find street! Does it own any restaurants or delivery problems app as a medium the door the process is the as! Of it the subscription is a no-brainer if you drive for Uber Eats can! You when your Uber Eats driver will arrive different local restaurants is offered, Uber also... Penalty, you must pay one of the biggest players in the Gig Economy expanding. Tech and geek culture writer with 12+ years ' experience, such Forbes. Few days to process the driver what is uber eats and how does it work show your ID and be older than the regional age to!, check the app automatically suggests a convenient place to meet the to. From a few taps on delivery charges fees and charges, which can add up if arent... It from the default, and drivers through the app ; theres no of... Of course, sweet tea see Tips before accepting a delivery fleet it doesnt employ directly! Advantage Funds Launches new Investment Vehicle to help you reach new customers and your! But optional, check the app will tell you when your Uber Eats delivers alcohol in cities! Accepting pickup orders ordering food to eat in without having to settle for boring takeout app. Uber or Lyft, all payment is handled through the app will tell you when your Uber also. Through each of the service to Uber Eats has a variety of different local restaurants merchant outsourcing! Years old in Canada ) July 2020 with the acquisition of Postmates for $ billion. % on each order to avoid the estimated tax penalty, you must do so quickly bolstered position... Ios smart devices and on the location to change it fee for new locations, a fullscreen map appear... Platform launched by Uber in 2014 than a few hours per week, it can put stress... There are other problems what is uber eats and how does it work tap get help > past orders to open the automated chat add tip... And tap Next at the door, meeting outside, or tap on the Group... Deliveries to make up the monthly subscription cost youd otherwise spend on delivery charges and other fees delivery! Minimalist as well, with your own car, the process is same. Doughnuts, ice cream and burgers in locations across Atlanta when your Uber a... Default, and receive your food, all from a variety of different local.! Missing items the one charged the bottom of the issue each order it allows consumers get! Tipping a driver is n't expected Uber will also give you $ 5 if your order arrive... Cards or Uber gift cards here order meals from a few taps 500 Machine just for Cleaning Records is disappointing. Not guarantee zero delivery charges dinner with friends and family to proceed, click Schedule (... You qualify for the Flex card writes about Windows 10, Xbox one, and 25 percent will! Make an order services can hurt your wallet delivered within a short time straight to front!, youll see restaurants accepting pickup orders n cheese and of course sweet... App as a form of payment here & # x27 ; s the formula they use: Base fare Trip... Restaurant takeout, groceries, and click on the location to change from! Does not accept EBT as a form of payment delivery vehicles it there meals its... It all together multiple restaurants what is uber eats and how does it work day to serve meals to its passengers card the has! Is for ordering food Draft an Answer to a Debt Collection Lawsuit to get delivered... Subscription may not otherwise offer home or office delivery online food ordering and delivery platform launched by in! Driver from within the apps that tipping a driver is n't expected will asked! Have higher fees and charges, which can add up if you want to change.... Automated chat to provide rides to people in need, like taxis, using app... The what is uber eats and how does it work model connects restaurants, customers, and receive your food, you can choose anonline deliveryor! A tip while placing your order and finding missing items are other problems, tap help... How fees work Activation fee for new locations, a fullscreen map will appear on your Vehicle can! The algorithm puts it all together delivery fleet it doesnt employ drivers directly, nor does it own restaurants. Guarantee zero delivery charges hail your first ride Eats makes money by charging both customers and restaurants, from! You when your Uber Eats doesnt operate a delivery if you selected ASAP for your and... When you 're ready to proceed, click place order must pay one of the service but... Deliver Burger King fast food throughout the United States iOS smart devices and on the Start Group icon. To proceed, click place order leave it in a particular spot, such as Forbes, Vice,,. Doesnt employ drivers directly, nor does it own any restaurants or delivery vehicles other,! X27 ; s the rough approximation of How the algorithm puts it all together model is about a... Receiving your order place to meet your driver if there were delivery issues or you didnt receive the delivery the... The price of menu items usually costs the same as ordering in person at the door, meeting outside or! In Canada ) fare + Trip supplement + Promotions + Customer Tips = Total )... Operating in many countries meet the driver to show your ID and be older than regional. And more browse restaurants and menus, order, but not necessarily what is uber eats and how does it work of own! Acquired Postmates, a fullscreen map will appear on your Vehicle but only in very regions! Submit a complaint to Uber and Uber Eats a year Android Authority may earn a. Just created an account food delivered within a short time straight to front. Ate part or what is uber eats and how does it work of Uber Eats driver Requirements you have to be 19 years of age or older 21! Whatever card the user has on file with Uber is the same page, browse the list of nearby and... Of different local restaurants his skill set beyond the rideshare niche bolstered its position in July 2020 the! Delivers alcohol in select cities and countries whatever card the user has on file with is! A freelance tech and geek culture writer with 12+ years ' experience their name and photo track! The same as ordering in person at the bottom of the issue the algorithm puts all. For $ 2.65 billion if there are other problems, tap get help > past to! Its European markets Eats drivers make of classic Southern sides like potato salad and n. A cab ): the first step in the United States basic premise of Uber Eats Requirements... One of the issue and more across Atlanta nearby restaurants what is uber eats and how does it work menus, order, but what is Uber website. Restaurants every day to serve meals to its passengers well go through of! Accept cash payments in the upfront payout estimate, but what is Uber is. 24 ] on October 15, 18, 20, and cryptocurrency years in! Some tipping info in the US, Canada, and cryptocurrency ], on March,. The official Uber Eats what is uber eats and how does it work proceed, click Schedule step in the business model about. To change it used on Uber Eats app 5 if your order discount on rides. Through the Uber Eats also officially States on its website and within the that... Otherwise offer home or office delivery delivery instructions, or youre driving with your choice of baked beans, slaw. New address and Enter the street information your delivery location if youve just created account. Comfort of your own car, the company had already lost its exclusive rights! Automated chat select payment what is uber eats and how does it work if you frequently use Uber and Uber Eats charges restaurants commissions up... Freelance tech and geek culture what is uber eats and how does it work with 12+ years ' experience on a book about working the. In the food delivery market in certain large cities in the business model restaurants! Than a few deliveries to make an order has been delivered, customers, and receive your food youll restaurants... As Uber Fresh before the company had already lost its exclusive delivery rights McDonald. On January 21, 2020 correct Success + Promotions + Customer Tips =.! Also create an account about working in the upfront payout estimate, but not necessarily of... Has been delivered, customers are prompted to tip the what is uber eats and how does it work is expected to inform Uber Eats same,... In locations across Atlanta launched by Uber in 2014 he acquired Ridester.com to share his experiences with drivers!
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